Everyone knows how to have a conversation, we all do it every single day, with several people, in different contexts. However, conversations can go terribly wrong in a day and age when everyone argues on every media channel, and society is more divided than it has ever been. To navigate conversations like a pro, you should apply some of the strategies that we are going to discuss in this article, inspired by Celeste Headlee’s TED Talk
Photo by Fezbot2000 on Unsplash
When speaker Ryan Jenkins was approached by an audience member saying that his Millennial workforce was much more comfortable with texting compared to phone calls, he took it as further evidence that this was indeed the case and identified five reasons why this might be.
To his credit, Jenkins dots the “i” with some of his observations. Chief among them is the presumptuous nature of the practice, which implies that you drop everything to pick up the phone, without any fair warning as to what the caller has to say and how it will affect your workflow, or for how long. But that’s where I draw the line regarding the negative side of voice calls. Characterizations like time consuming, distracting, superfluous, and ineffective are the product of a subjective analysis, even though none of these are false either