Calculating the true size of the Unified Communications & Collaboration (UC&C) market has never been easy as many organizations are still operating a multi-vendor mix of communication and collaboration solutions, and so the data is scattered all over the place. However, there is one key area of UC&C that has shown steady growth over the years, and it’s poised to grow even more in the coming years.
IDC forecasts that UC&C services in Europe, the Middle East and Africa (EMEA) are set to rise from $7.7 billion in 2012 to $11.7 billion in 2016, but more importantly that the main driver for this growth is mobile UC. Most other think tanks agree that mobility is arguably the fastest-growing component of UC&C. IDC, for its part, has calculated a compound annual growth rate (CAGR) of 32% per year. However, the mobile UC ecosystem is still a fountain that sits largely untapped