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Despite appearing to gain momentum, global enterprise telephony and Unified Communications (UC) taken as a whole lost four points last year, with the market closing at an estimated $8.7 billion valuation. The sub-par results are attributed to reluctance from business owners to ditch their aging PBX equipment which, ironically, causes more headaches than benefits.
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Everyone is personally responsible with finding that certain something that drives them to get up in the morning and start their day. Some find that impulse in money and fame, while others prefer less materialistic incentives, such as art or gardening.
Managing today’s complex business communications solutions is beginning to require more than just a guy with a manual and some IT experience. New evidence is mounting that Unified Communications solutions are becoming vital for companies big and small. As the UC sector is busy working up some momentum, industry experts are already sensing the need for Business Communications Operations Management, or BCOM. UCStrategies, a self-proclaimed authority in UC education and information, hints at the need of configuration templates for businesses looking to finally say yes to technology.
“The best way to predict the future is to invent it.”
Alan Kay uttered this quote in a fit of passion at a 1971 meeting of PARC (Palo Alto Research Center), and it’s as true today as it was back then.
Here at 4PSA, we strongly agree with this mindset. This is why we make it our business to hire the brightest minds right out of school, nurture them, give them purpose, all while making the world a better place for everyone.
The largest international computer expo in the world, bigger even than China’s COMPUTEX, CeBIT today officially kicked off a new edition featuring an awe-inspiring introduction signed Angela Merkel and Jack Ma.
The event’s organizers were proud to report today that the 2,800 tickets available for the opening ceremony were sold out in record time – hardly a surprise, considering who took the stage to make this year’s introduction.
Establishing a business today is no picnic. The space is highly competitive, and you need to get a few kinks out of the way before you make your first sale. One of those is communication. If you want to survive and / or grow, you cannot risk not getting this one right.
Imagine trying to pitch your latest and greatest to a packed audience without a microphone in your hand. Much in the same way, your office needs the communication aspect cleared out before anything else. If clients can’t get your message in a timely fashion, you’re already spiraling down to failure.
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Solutions to most of the world’s biggest problems are well within our reach, yet somehow we don’t seem to be making much progress. Wise minds like Ban Ki-moon see this all too well. And he’s also well positioned to drive some much-needed change.
Born June 13, 1944, Ban Ki-moon is the eighth and current Secretary-General of the United Nations. He suceeds Kofi Annan to the role, and he is a former career diplomat in South Korea’s Ministry of Foreign Affairs and in the United Nations.
Late last year, mobile software vendor SplashData crowned “123456” as the most popular password used on the Internet. It even beat the not-so-cunning “PASSWORD,” becoming the weakest one used in 2014.
Not surprisingly, an uptick in ID theft and account breaches was also registered in last year. One particularly interesting episode we can all recall was a widely publicized celebrity nude leak.
When creating a new product or launching a new service, the first question you ask yourself is whether it will be successful and you will be able to sell it. Marketing theory says that you start with the user’s needs and then build products/services to meet them. In reality, after the launch it doesn’t work like that anymore. You already have your solution and want to find a way to match it on potential customers’ needs. As soon as you can sense any opportunity there, you can start building your approach.
In this first article of the series, we will start with medical practices. Imagine a medical partnership with a couple of practitioners and a couple of nurses in a small office, a receptionist, and a legacy telephony system.
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If someone in your organization is capable of inflicting six-figure damage to your bottom line, the first impulse is probably to fire them, even sue them if possible. But according to Thomas John Watson Sr., there’s a third option to be considered: keep them.
