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Making sure you sound good over the phone is critical to building a good rapport with your clients. Whether you’re converting a lead into a buying customer or troubleshooting a technical issue, there are many techniques you can use to get the person on the other end of the line to really like you. Here are some of them.
A while ago, Vladut shared with you his first week of Cool Summer Internship at 4PSA. Now he’s back with the story of his first task.
Vladut, Frontend Intern @4PSA
Things went faster than I expected, because on my second day of internship I was already on a mission. Some call it a task, I call it a mission because the feeling I get here is that everything each of us does, whether as an intern or a senior Clouder, matters just as much.
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4PSA is a player in a market ahead of its time. We wake up to new challenges every day, but we also build solutions to deal with these problems – for ourselves, and everyone else.
If Abraham Lincoln were any wiser he’d have probably developed Hubgets himself. He was an expert at turning situations on every side to ultimately reveal a solution. He also said this once:
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Research set to be presented at a meeting of the American Chemical Society has revealed that the grime typically found on building walls in advanced countries can be ‘activated’ by sunlight to release harmful nitrogen oxide compounds that spur smog creation.
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Elizabeth Blankenspoor of Standford University, Bradley Hendricks of the University of North Carolina at Chapel Hill and Gregory Miller of the University of Michigan combined their forces to conducted a study to prove that the attractiveness of a CEO helps the company in more ways than we’d care to think.
Ask any business leader what he / she does first thing in the morning and chances are they’ll tell you the same thing: jump right out of bed and into their white collars. Good leadership calls for discipline and sacrifice, but it always pays off. So, here’s why real leaders don’t waste time between the sheets.
![Your Inbox Just Cost You Ten IQ Points [Infographic]](https://blog.4psa.com/wp-content/uploads/81092.jpg)
Did you know that fielding email affects your brain (and even your IQ) much in the same way missing a night’s sleep would? Or that the holy trinity of time wasters – email, meetings, and interruptions – are costing the United States of America tens of billions of dollars annually?
When we set out to develop Hubgets, we started with the customer’s problem – fragmented collaboration – then we began building. Creating a top-notch product for a non-existing market gets you nowhere. You want to analyze the problem first, then find the solution.
This mindset isn’t typical in business, believe it or not. Many companies create products with their fingers crossed behind their backs hoping someone will buy them. We don’t think that’s the right way to go. That’s why we designed Hubgets to look and feel a lot like a social networking platform – one that people would know how to pick up and use at first glance, creating a lean learning path for everyone looking to boost their collaborative efforts, internally and externally.
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Chief Technology Officers (CTO) and Chief Executive Officers (CEOs) in today’s competitive landscape are often faced with making the tough decision to move operations (partially or entirely) to the cloud. This means letting go of legacy infrastructures – such as on-premises PBX phone systems – and embracing the versatility of Internet-based solutions.
For most of its existence, the cloud – particularly business-oriented cloud solutions – has been plagued by one major concern: security. It’s understandable. Keeping your data locked in a room on your site offers a sense of control. But it’s no safer than in a data center managed by experts who make it their business to secure the data. Data centers are a solid investment today, and executives are beginning to wake up and smell the roses.
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All work and no play makes us dull guys and gals. That’s why we’ve made it a rule to have a laugh every once in a while on this blog. This quote of the day is as comical as it gets.
Studies show that having about 12 laughs a day ensures a healthy living. Of course, if you drown yourself in booze and smoke two packs of cigarettes a day, you can’t expect to live to be 100 just by laughing all the time. However, scientists agree that it helps a great deal. No wonder it feels so good to laugh!
