VoipNow Automation Beta

We launched VoipNow Automation Beta, more details are available here.

Be aware that the beta is part of VoipNow 2.0.4 beta. Do not install or upgrade to this version of VoipNow on production machines!!! You can do this only if you change some paths in installer, but anyway you have been warned!

This beta targets people with some Linux experience, because we do not ship the installation wizards for the online store. Installations instructions are available here.

If you find any issue, do not hesitate to send a bug report.

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A Little Bit About Product Management

Many people ask me about the roadmap of various products, although usually it happens in informal discussions. And this is not the only question, I got many of them about how we design things, what I believe to be hot next year and so on. Although these are the questions one could ask over a few drinks, the answers are quite complicated (and they require more drinks than I can take). 🙂

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VoipNow Automation Demo

Many of you already noticed it yesterday, although we did not announced it formally. As promised, we have updated our demo server with Automation. You can access Automation in VoipNow (left menu).

https://voipnow2demo.4psa.com

Username: admin
Password: amazeme

There is also a demo of the online store, you can use it to make orders. It is available at:

http://automation.4psa.com

Right now a “Fake” payment gateway is used that authorizes all purchases. You should use the authorize.net engine and one of the cards:

Visa 4111111111111111
MasterCard 5555555555554444

Please DO NOT open support tickets about this Automation demo, when we will release the beta we will provide you with details regarding bug reporting.

Also, try not to make Behavior or deployment changes in Automation because we haven’t yet implemented limitations in demo mode, therefore you can do much harm and other people will not be able to play with it. Have fun and if you want to comment you can do it here.

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Release Schedule for October

Yes, Automation is 99% completed for the beta release. VoipNow Automation will be included in VoipNow 2.0.4 release and you will be able to activate it with the beta license key:

7 October 2009 – VoipNow Automation public demo
13 October 2009 – VoipNow Professional 2.0.4 release (comes with VoipNow Automation beta)
end of October 2009 – VoipNow Core 4Grid

You heard about VoipNow Automation, but most likely you don’t know what is VoipNow Core. We can only tell you that it’s a solution we have been working at for quite a long time and which is actually used in production by some of our customers. I recommend you to register to this Webinar that will take place on 28 Oct 2009, where you will find out almost everything about VoipNow Core.

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VoipNow and Open-Xchange

VoipNow 2.0.3 was released, this is the first news. There are many bug fixes and also several interesting new features also. The next version of VoipNow will be 2.0.4, which is a minor release that will include VoipNow Automation. Speaking of Automation it is still not releasable, but we are making progresses with every day passed. The next major version of VoipNow will be VoipNow 2.1.0 and it’s scheduled for end of Q4 2009.

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Eight Lessons You Should Not Learn the Hard Way

I am constantly monitoring our Help Desk tickets. I am looking for improvement ideas, common mistakes (for example if many people make the same mistake, we must change something in the product) and generally anything that can improve our products and services.

That’s why I was able to discover some surprising things, one of the most important in my perspective being related to our customer’s education related to production systems management. I will discuss about VoipNow, because it’s more complex, but everything below can be considered best practice (in my opinion, of course).

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VoipNow Automation Updates

For the past weeks the blog has been quiet. We didn’t want to shut it down or reduce it to silence, but we have worked a LOT. We’ve worked on many levels – not only on product development, but also on related things that will help sustain our company’s development. Many changes were based on your feedback, thank you for sending them to us. You will see a lot of interesting stuff in the next period 🙂

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We need your help with VoipNow Automation

We reached that development stage when we add new payment plugins to VoipNow Automation. Please comment with the name of the payment gateway you want supported. Right now we support Paypal, Cybersource, Authorize.net, Psigate, Payflowpro. Do not forget to include a link to the vendor website.

Thanks!

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