Posts in Category: products

Hubgets: The Reason Why Meetings Are Officially Obsolete

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You won’t believe how many types of meetings exist. You have staff meetings, ad-hoc meetings, board meetings, manager meetings, one-on-one meetings, team-meetings, standing meetings, and the list goes on. Worst of all, meetings are generally perceived as time-wasting. According to business coach Dale Dauten, companies worldwide cumulatively spend a mind-boggling 300K hours per year, purely on congregations.

Most businesses today still use traditional meetings to convene on how to sell a product, proceed with a given project, or adjust their operations. Asking people to step away from their desk to gather in a conference room may have been a sound idea ten years ago, but today this is no longer the case. If there’s two things that never miss from a meeting, it’s communication and data. You can have both in your browser, thanks to Hubgets.

How Businesses Up The Ante With VoipNow

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Since I started work at 4PSA, I’ve been getting all these questions about VoipNow (the company’s flagship product). ‘How does it work?’ ‘Who does it target?’ And I tell them: Wherever there’s need for a solid communication framework, this is the tool for the job. In fact, you might be on the receiving end without knowing.

How to Target E-Commerce Businesses with UC Services

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By connecting workers in efficient and intuitive ways, Unified Communications (UC) addresses many business challenges. Whereas UC was originally implemented simply to cut costs and ease IT administration by converging data and voice networks, it has evolved into a mission-critical resource for businesses across all industries as they struggle to enable comprehensive and seamless collaboration across platforms, systems, and devices.

Here Is Why Schools Should Say YES to Unified Communications

For most of their existence, PBX phone systems have been reserved for large organizations due to the high cost of ownership and maintenance. Today, this blockade is a thing of the past, all thanks to the cloud. Through a Unified Communications (UC) platforms hosted in the cloud, users employ their service provider’s infrastructure, which reduces costs significantly and at the same time lifts the barrier for more types of organizations to adopt the technology.

How To Get Your End-Users To Hop Aboard The UC Bandwagon

Planning to sell Unified Communications (UC) to your end users? Don’t expect them to get too excited right away. Moving them from traditional voice systems to the world of IP may be exciting for you, but the basic components of voice gateways, core processing servers, and IP phones do not, in and of themselves, offer value to your employees. So, what’s the key to revving up your employees and ensuring optimal buy-in?

How Hubgets Can Help Prevent A PR Nightmare

Photo by Edwin Andrade on Unsplash

The bigger the company, the more important it becomes to maintain a good image in the eyes of the public. But sometimes even the best trained PR staff can slip up. Especially when time is of the essence.

Picture this. You’re the chief operating officer at a big drug company, and you’ve just put the finishing touches on a new label. Within hours of giving the green light, production lines nationwide are already firing on all cylinders. But there’s a problem. The boxes are being stamped with stickers featuring the wrong drug.

Education Is Key When Building a Collaborative Culture

Driving adoption of anything within an organization is difficult enough, because people tend to resist change. Even more so when it comes to all-new collaboration tools. So how do you ensure their buy-in and ongoing support for the tech? Easy. With some good old fashioned education.

We should know

It’s crucial not to take deployment lightly. We say this from experience. If you hand the management department a flimsy brochure or a demo video that just scratches the surface of the product, it might do more harm than good. Sometimes higher-ups may be even more resilient in the face of change than the workforce on the ground floor. When it comes to communication & collaboration tools, knowing the numerous benefits of each feature in part lets you align those features perfectly with your business.

With The Right Collaboration Tools, Office Time Is Still Your Time

Photo by Lukas Blazek on Unsplash

Quick: what are your staffers doing at this very second? If you’re like most organizations, there’s a good chance many of your staffers are attending to personal matters. But who says it’s acceptable just because it happens in other offices too?

According to a recent survey of 2,000 office workers conducted by AtTask and Harris Interactive – experts in management and market research – employees at various firms said they only dedicate 45 percent of their time to getting stuff done. The remainder (55%) of the time gets spent sifting through emails, or in meetings that could easily be replaced by conference calls. Also on the list of common pastime activities was “miscellaneous interruptions.”

How Mobility Will Enhance Your Contact Center

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When you hear contact center agent, the first thing that pops to mind is an employee confined to a cubicle with a PC and a headset. However, these days, that same job can be practiced out in the open with a cell phone. And starting this year, the practice is gaining some well deserved traction.

It’s not just the contact center staff that needs newer, more versatile tools to get their job done. The same goes for knowledge workers, roaming experts, back-office personnel, part-time or overflow agents, and even account managers. Everyone must collaborate to tackle customer issues, or to take full advantage of opportunities as they arise. However, for customer-facing employees it’s critical to have the flexibility to take calls anywhere, anytime, and on any device.

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