In the push for creating a great website, developing a social presence, and providing an overall positive user experience, it’s easy to forget about the foundation of your business: great customer communication. This element is critical to the success of your business like SEO is to the success of your website. Without it, you’ll struggle to bring on customers, retain clients and build a brand that’s known for a great customer experience.
Thanks to emerging technology and droves of new graduates, today’s job market is more competitive than ever before. In fact, 78 percent of people said they would consider a job change this year, according to Brightwing Talent Insights Survey Results 2019.
With so many professionals open to making a job change, you’re going to be competing against strong candidates, whether you’re trying to grow in your current position or move into a new one.
Maintaining a healthy work-life balance can be difficult in today’s culture that celebrates being always on. In fact, 94 percent of 1,000 professionals surveyed by the Harvard Business Review said they put in 50 or more hours a week at work. What’s more, nearly half that group clocked in more than 65 hours a week.
In today’s always on workplace culture, where employees are rewarded and oftentimes expected to work long hours and communicate continuously, balance can be hard to find. In fact, more and more people are prioritizing work over their personal lives, tipping the scales toward burnout and stress.
Work-life balance has been around for a lot longer than the Millennial generation. Despite their focus on creating better work-life balance, the term has been in use since the 80’s.
Everyone wants to have a more productive workday every day. To get more done, do it well, and to eventually leave the office feeling accomplished. However, in the busy and hectic modern workplace, that’s often easier said than done.
Everyone is guilty of workplace procrastination from time to time. Whether you’re checking social media or chatting with coworkers, procrastination can be easily abused, and can wreak havoc on your task management, productivity, performance, and even your health.
Our modern American culture glorifies busyness. In fact, the Journal of Consumer Research has found that “Those devoting more time to work and less time to leisure are often viewed as having more status.” But even the most packed schedule is not an automatic sign of productivity. A long to-do list might look impressive at first. However, the number of tasks, deadlines and appointments on your calendar does not always mean those obligations are done with excellence.
Company culture and communication go hand-in-hand. Without communication, it’s hard to build a culture where employees thrive and engage with their work because they’re likely to feel less involved, while also being less trusting and less connected with the company as a whole. An organization built on communication brings employees in, and encourages them to share their ideas, connect with their co-workers, and build relationships with the leaders who guide them. Communication is an enabler for employee engagement.
The ability to listen is one of the most important skills you can leverage as a leader and manager. Not only does this ensure that your employees are heard, but it broadens your perspective too. There are four types of listening that you should master.
