Good team work yields positive results in any type of organization, but it’s easier said than done, unfortunately. While technology lets us do pretty much anything these days, we often fail to make proper use of the ingeniously-crafted tools around us.

One such example is team collaboration and the solutions design to assist this process. More often than not they fail to spur productivity when implemented without notice or training, and worse still – before any research has been done about the company’s actual need for these tools. This was the key finding in a study conducted by Softchoice on firms where the managers failed to understand unified communications (UC) and collaboration tools.

The poll was carried out on 250 IT managers and 750 line-of-business employees to determine the impact of typical UC and collaboration rollouts on employee habits, preferences and overall satisfaction at the workplace. One of the first things the survey managed to uncover was that many IT managers are actually hesitant to invest in new collaboration technology because, as they put it, the ones they already have implemented are not being used.