In today’s fast-paced business landscape, customer service and seamless communication are non-negotiable. A reliable phone system is critical for connecting with clients, collaborating with teams, and scaling operations. Among the most transformative solutions there is the hosted phone system, a cloud-based phone system that redefines how businesses communicate. This guide explores its features, advantages, and limitations to help you decide if it’s the right fit for your organization.
Cloud computing is quickly becoming a popular household name. Nowadays, everyone takes advantage of all the flexibility and accessibility that the cloud has to offer.
In the last couple of years we’ve witnessed incredible growth in cloud adoption all over the world. More and more institutions are embracing these types of solutions, and because of that, cloud advocacy is at an all time high. As it is often the case with new tech, adoption rates will vary. The US is currently leading the cloud revolution with the highest arrogation rate. Europe is close behind, however some territories seem to be complete strangers to cloud computing.
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VoIP has been around for decades, yet most SMBs (small and midsize businesses) are way behind the technology curve when it comes to business phone systems. If your job is to sell PBX services, this is probably the best piece of news you’ve heard this year.
Next-generation communications are getting more versatile by the day. While this is awesome for the industry, it’s also in conflict with SMBs’ views. The more advanced the features, the more intimidated they seem to be to give them a try.
A recent IDC article stated that “There’s a $100B cloud in our future.” On paper, this looks like a huge opportunity and it’s backed up by big trends such as the distributed enterprise, the proliferation of devices needing to access enterprise networks, IT assets being managed remotely and big data and apps to mention just a few. While these opportunities are obviously real, when service providers try to sell to SMBs, the situation is not that clear-cut.
