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This article continues our series dedicated to service providers with the purpose of helping them target various markets and improve the sales process along the way. After discussing the best approach to medical services, we are now focusing on travel agencies and the strategy service providers should use when offering communication services.
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Lately, everybody speaks about how you can increase productivity with better collaboration. Let’s think about how we are used to work together: in-person meetings, one-on-one discussions, phone calls that never end etc. Remember those days when, if you stepped away from your desk phone for just a few minutes, you had every chance to miss a business opportunity, or play phone tag for the remainder of the day?! Well, not anymore.
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It’s funny how certain things will occur no matter how small the odds are. Such as winning the lottery, surviving a plane crash, or even the emergence of life on Earth. All these have been known to happen, but ever so sparsely.
When it comes to determining the probability of things happening or not, maths and physics come in very handy. An event that has a 0.00001% probability of occurring will indeed occur if the right conditions are met, or if enough time passes (according to a very popular theorem involving a monkey and a typewriter).
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Most entrepreneurs will tell you that, while they love what they do, it is not easy to juggle the many responsibilities that come with the territory. If successful, staff will keep growing in numbers, and invoices – both issued and received- will keep piling up. How can the SMB owner make one’s life easier?
New research indicates that a company with 100+ employees stands to reclaim the equivalent of 6,207 eight-hour work days over the course of a year by implementing Unified Communications (UC) solutions. In other words, SMBs are poised to reach significant growth by simply deploying new tech.
Humans are very specific in their needs. The less we have to work for something, the more spoiled we become. However, not all of our seemingly arrogant demands are the product of ignorance. The need for control, for example, has been rooted in our subconscious since the Stone Age.
Liraz Margalit, PhD, is resident psychologist at ClickTale. According to Margalit, our need for control has a subconscious impact on everything we do. And that includes web browsing.
Here at 4PSA we love inspiring quotes. Hence our Quote of the Day series, but I’m not here to talk about that. Instead, I want to delight you with this neat chart by Ninja Infographic that outlines 10 golden rules for success, backed with famous words from the likes of Eleanor Roosevelt, Bill Cosby, Steve Jobs, and Pablo Picasso. But unlike other top-10’s I’ve seen, all these have one big thing in common.
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For more than 10 years we have been working with communication service providers around the world and one of the biggest challenges they’ve always reported has been customer churn. Even the best service in the world can’t prevent customers from fleeing if what you’re offering isn’t what they need.
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It’s a good idea to look at other people’s mistakes every once in a while. As humorist Sam Levenson once said, “You can’t possibly live long enough to make them all yourself.” In business, it’s vital that you avoid practices that have “high-risk” written all over them. But that’s not the only way you can fail as a startup.
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Someone took Transcendence very, very seriously. Allegedly, our entire beings will be merged with the cloud via nanobots in less than 15 years from now. That, according to Ray Kurzweil, director of engineering at Google.
If anyone knows anything about information – how it’s stored, managed, and shared across the globe – it’s probably the guys behind the world’s biggest search engine. Speaking at the Exponential Finance conference, the computer scientist touched on many of his decade-old predictions, including one about human nature and our restless need to evolve technologically.
We still rely on hospital staff to tell whether a person – who is under medical treatment and cannot communicate – is in pain. But nurses might soon be able to go on a lunch break without worrying that their mystery coma patient will succumb while they’re munching away.
Researchers at UC San Diego have developed a computer vision algorithm that can assess pain levels by analyzing the patient’s facial expressions. It’s not a first, but the results of this new study are far more promising than ever before.
