Posts Tagged Under: banking

12 Signs You Are Good With Money [Infographic]

No, this is not one of those posts that only the wealthy will get. Whether you have a fat bank account or whether you live paycheck to paycheck, some financial matters are just as germane. Paying for bills, planning for a big purchase, or considering a retirement plan are things we all confront with during our lifetime. But there are other aspects to consider as well.

An infographic by Business Insider highlights not three, not five, but 12 important aspects about

Read More

Improving Customer Experience in Banking with Unified Communications

The banking sector has been through a lot for the past 6 years. Starting with the 2008 financial meltdown and continuing with a perpetual lack of customer trust, the banking industry seemed to be on a continuous downward spiral.

Yet, there are signs that banks have finally learned their lessons and have managed to turnaround consumers’ confidence. The 2014 Ernst & Young Global Consumer Banking Survey shows that consumer confidence in banks has risen 50% versus previous year. The report goes on to state that this increase is not the result of consumers turning back to “normal” but rather the result of banks taking an active stance on building trust again. And this trust resides on customer experience.

Read More