I usually talk with 3-4 people every day. They call us asking for more details about VoipNow, they have some technical questions and, in the end, the call is directed to me. One of the first questions I ask is “What services do you want to offer?”. This way I can help the customer, but I also learn about new services. Unfortunately, at least one person per day answers me “I want to offer very cheap prices. Something like 2USD/month”.
When I got this answer for the first time, I was puzzled. I didn’t know what to say more. I didn’t want to offend my interlocutor asking him if he has a business plan. Lately, I discovered that it’s better to ask some fundamental questions, it’s best for someone to realize early that his business is not going to work. I try to explain that the market demands innovation and unique features, not just some other cheap calling cards. Many people understand me and want to learn more, but unfortunately other guys imagine that I have something against their business. 🙂
All I want is to try to make these people better spend their time and effort. Do you think that I should not care?