This is quite of a long expected announcement. We have more formal announcements on our PR, but I think that you are interested on what happened behind the stages :). BTW, we have a 10% discount to celebrate this release (for all 4PSA and Parallels owned licenses). The discount code is
and can be used in the Online Store when you make a purchase! The discount code is valid until 23 September 2008.
Why an Updated Clients Area?
There are a couple of reasons.
Our ordering facilities were designed five years ago. At that time, software was owned. As far as I remember, we started to offer leased licenses, but they were not very successful. Even providers used to purchase licenses rather than lease them. However, in the last year we noticed that there is a powerful trend to lease rather than own licenses. This is quite normal, considering that most of our customers are providers. For them it makes more sense to lease licenses because this better fits into their business structure.
So, with the new Clients Area customers can provision and terminate (unfortunately providers will have customers that want to cancel their server or VPS) leased licenses. This can be done from the Clients Area or using an API. The interesting part is that they can do this not only for 4PSA products, but for Parallels products also. We have a lot of customers purchasing Parallels licenses from us and they will find it very easily to provision licenses.
Partners’ invoicing was pretty complicated for us, therefore smaller partners had to pay per purchase.
With the new features, even smaller partners can be invoiced monthly. This way they will not spend precious time on submitting payment information with any purchase.
There were some areas of the Clients Area that were not so efficient from the customer’s perspective. It was OK to manage 10-20 license keys, but we have partners with several thousands keys under their administration. For these it was kind of difficult to manage the keys.
We fixed all these issues in the latest release.